The business end users connect via IP to the provider for voice service. Hosted PBX works better than any general telecom service and is better suited for business purposes. Companies that offer Hosted PBX’s as a service to their customers handle the call routing or switching as well as all maintenance involved in the service. Traditional PBX needs an oversized investment, in progress maintenance and coaching, however a hosted PBX could be a cloud-based PBX system accessible via an IP network.
Amazing Features:
- Voicemail
- Auto-attendant
- Customizable Music on Hold
- Fax-to-Email
- Call waiting
- Ring groups
- Caller ID
- Call Transfer/Forwarding
- Call Center
- Company Directory
- Click to Call support in Outlook
- Call Recording
- Do Not Disturb
Know more of Benefits:
- Initial and Ongoing cost savings: There’s no need for a large investment before installing your phone system and also the maintenance cost of your phone system is much lower as you don’t need to hire someone in-house to operate and maintain your PBX.
- Eliminate office boundaries: employees can work from anywhere with a virtual office phone system. Ideal for home-workers and salespeople who are constantly on the move.
- Boost of corporate image: by using a hosted phone system even a small businesses works like a professional phone system.
- Easy to use: since there’s no end-user management involved with a virtual PBX, it’s easier to use than a traditional phone system.
Visit this website to know more about call center VoIP solutions in Philippines.
Most Read Articles On Call Center VOIP
